Discovery Call
We start with a free 30-minute call with Shaun or Isabel. We'll learn about your business, your current pain points, the specific role you need to fill, and the profile of your ideal VA.
- Role requirements and responsibilities
- Preferred hours and timezone overlap
- Tools and software your VA will use
- Communication style and expectations
- Timeline and urgency
Discovery Call
30 minutes
Sourcing & Vetting
Our team begins a thorough multi-region search — Philippines for operations & admin roles, Latin America for customer success, and Egypt for sales. Every candidate goes through a multi-stage vetting process before you ever see their profile.
- Skills and experience assessment
- English proficiency evaluation
- Background and reference checks
- Live interview with our team
- Role-specific task testing
Sourcing & Vetting
5–7 business days
Candidate Presentation
We present you with 2–3 pre-vetted finalists. Each comes with a detailed profile, video introduction, and our recommendation. You interview your preferred candidates and make the final selection.
- Detailed candidate profiles
- Video introductions
- Skills assessment results
- Our recommendation and rationale
- Direct interview with your chosen candidates
Candidate Presentation
1–2 days
Onboarding & Setup
Once you've selected your VA, we handle all the administrative setup. Your VA is introduced to your tools, processes, and team before their first official day.
- Contract and agreement execution
- Payroll and payment setup
- Tool access and account creation
- Process documentation review
- Introduction to your team
Onboarding & Setup
3–5 days
Ongoing Management
We don't disappear after placement. Our team conducts regular performance check-ins, provides ongoing support to your VA, and ensures the relationship continues to deliver value.
- Weekly performance check-ins
- Monthly progress reviews
- Ongoing HR and payroll management
- Issue resolution and mediation
- Instant replacement if needed
Ongoing Management
Continuous
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